Google pixel 2 wont turn on12.03.2021
Other users experience this issue once in awhile on their Google Pixel 2. I will first suggest that you connect your smartphone to a power outlet to be sure that you are not experiencing the screen issue because of a dead battery. You should first ensure that the issue is not with the Power button and you can check this by hitting the power button, if you are certain that the issue is not with the Power button, then you can move to the next solution below.
So as to make it easier for you to spot if an app is causing the issue. You can do this by following the steps below:. You can also make use of this detailed guide to understand how to clear cache on the Pixel 2. If the issue persists after trying all the above instructions, I will advise that you take your Google Pixel 2 back to a technician who can help you to check it for physical damage.
My Google Pixel 2 wont turn on
If proven faulty by a technician, you can be given a new one or they can fix the issue for you. But most of the time, the issue is always with the Power key on your Google Pixel 2.Among them is not turning on. You may need to take your phone to a technician, or seek a replacement. However, there are other possible fixes that you can try first. Give these troubleshooting tips a try and see if one of them is the fix you need to get your Google Pixel to turn on.
First check your adapter and c able by trying to use them with the device. Plug the power adapter into a wall outlet. Plug in your Pixel phone and see if you see a battery icon. If you see it, your phone is powered off and charging. You can try to reboot right away. Charge it for at least 30 minutes before you reboot. To reboot, hold down your power button for about 30 seconds. Rebooting sometimes does the trick and eliminates any issues. Press the power button for about 30 seconds then wait about two minutes.
Try to call your phone from another phone and see if your screen lights up. Is your screen damaged in any way? Try this solution. Press and hold the power key for 10 seconds and your phone will reboot. If it reboots and you can see your screen againyou had a firmware issue.
Your Google Pixel may have a problem with an app crashing. Press and hold your power button until you see the Google logo. It may take up to 30 seconds, so be patient.
Go to the home screen and swipe up on the arrow icon on the bottom of your screen so that you can see the Apps List. Go to Settingsthen Apps. Find the app that you think may be causing the problem and tap Force Stop then OK.
Next you want to tap Storage and Clear Data if available for that specific app. Tap OK again. See if you can boot your phone into recovery mode. Your screen will show the word Start with an arrow around it. Push your volume down button until you highlight Recovery Mode. Press your power button to start recovery mode.
You will either see No Command or an image of an Android robot with an exclamation mark. Did it work? Try to reboot your phone. Press and hold the power button down and press the volume up button oncethen let go of the power button. Press the power button to select this option. When your reset is donepress the power button to select Reboot System Now.This information will be visible to anyone who visits or subscribes to notifications for this post.
I've tried doing reset and several other things. Everything that you tell me to do in trouble shooting. Battery and PowerGoogle Pixel 2.
Community content may not be verified or up-to-date. Learn more. Recommended Answer Recommended Answers 1. Platinum Product Expert Penelope R. Recommended Answer. Hi Sushant. All Pixel 'phones will boot up very quickly unless there is a problem.
Please follow the instructions posted by 'bG' at the beginning of this thread.Power issues are usually associated with charging and battery problems. But contrary to what many people thought, many cases of device issues on power are tied to a software malfunction. This is especially true among new devices as every component is expected to be working perfectly as intended.
Unless a physical or liquid damage is present and has inflicted problems to certain components including the ones involved in the boot up process.
Fix a Pixel phone that won't charge or turn on
This is what happens to some of the first few owners of Google Pixel 2 XL device, which surprisingly succumbed into a power issue at a very early operational stage. Read on to learn which among the possible factors has caused your new Android phone to not power on as intended and how to resolve the underlying cause.
If you still need our help, then fill up our Android issues questionnaire and hit submit to contact us. Considering that the battery and the rest of your phone components are free from any type of damage and working just fine, the blame is most likely on misbehaving apps and corrupted files installed and stored on the internal storage.
Aside from bringing in new and enhanced features, software updates especially major versions usually contain some bugs that can trigger various types of post-update issues on the receiving devices.
Just like what happened to some Pixel phone users after installing the Oreo update or Android 8. One of the problems afflicting those who have downloaded and installed the update is on SMS messaging that suddenly stopped working on the device.
Power issues can also be among the possible problems to surface after updating Android software. Physical or liquid damage can possibly be the underlying cause especially if there were prior instances of dropping or liquid exposure on the phone.
Even just the accumulated moisture can cause damage to any of the device components including the battery the moment it penetrates the hardware or circuit board. Symptoms including power issues may instigate sooner or later than expected. Generally power issues that are tied to hardware damage on your Google Pixel 2 XL can be rectified by physical repair, which denotes the need for you to take a trip to a service center for tech service.
But if physical or liquid damage has been ruled out from the possible causes, you can try some means to get your device fixed and back to life. Should you wish to troubleshoot the problem at this very moment, you may refer to the highlighted workarounds below.
As much as possible try to determine the most probable cause of the problem. One way to achieve this is by thinking of when the first symptom emerges. For instance, did the problem started after making changes to some settings on your device? Or did it occur when you installed a new update? Answering these questions will help you determine where to start and what to work on.So this morning my phone went black and then the screen came up as the google loading screen.
It stayed on that screen for hours. Then my phone died. I put it on a charger for three hours and turned it on. It went back to the google loading screen and stayed that way.
I then did the holding down of the volume button and the pressing of the power button and then chose the power down option instead of the reboot option because I had read somewhere online that it is a work around to getting the phone back up. Well now my phone will not boot up. It keeps showing the charging battery on the black screen that shows up when you battery is really low and you have just plugged it in. I cannot get past this and Google pixel help was of no help to me.
Solution: A Google Pixel device may fail to boot up for a number of reasons. If you are unable to restore the device to its factory defaults, then you need to contact Google so they can repair or replace the phone. Factory Images for Nexus and Pixel Devices.
Hi Droidguy s. I want to be able to retrieve notes from a non-Evernote note App that are not located on the micro SD. Is there any chance that may still happen? Support was as useful as a decorative vase. I would still value your opinion. Alternatively, can you judge if a professional data recovery lab could even do anything for me? Your time, dedication and digital tinkering is much appreciated! E:failed to mount.
It can also be an indication that the memory has been corrupted, or its partitions are no longer working as expected. Any of these situations spell trouble and can mean that your data are good as gone.What to do if Google Pixel 2 screen stays black and won’t turn on [troubleshooting guide]
If money is not an issue and those data are very important, then we suggest that you let a data recovery professional take a look so an in-depth examination can be performed.You may be able to encounter problems along the way and some of them will certainly be more complex to fix.
Power-related issues like not charging and being unresponsive with a black screen are among the most common problems reported by some owners. Since we started supporting devices, these are the kinds of issues that we keep receiving from our readers. If you have this problem, then read on as the troubleshooting guide we use here maybe helpful to you.
While we are certain that the steps we used here are safe, things can happen any time so please proceed at your own risk. Should you have other concerns, make sure you drop by our Google Pixel troubleshooting page for we have already addressed some of the most common problems reported by some owners. Find issues that are similar with yours and use the solutions or troubleshooting guides we suggested.
With all that being said, there following are the steps you need to do:. If the phone turns on, then problem solved, otherwise, you must continue troubleshooting your device. Plugging the charger in and connecting it to a power source will normally show the charging signs.
If the charging signs show, let the device charge for at least 10 minutes and then attempt to turn it on. More often than not, this kind of problem gets fixed at this point.
We need to rule this possibility out before we proceed with the next step. To do this, you need to power up your Google Pixel in safe mode or, at least, try. If your phone successfully powers up in safe mode, then we can fix this problem without any help from a technician.
In this case, we just have to find the app or group of apps that is causing the problem and uninstall it. Booting your Pixel into the recovery mode will sort of disable the Android interface and run the phone on its barebones. If successful, you may want to proceed with the master reset to bring the phone back to its original configuration or settings that work.
If your Pixel phone is still not turning one after this procedure, then you have no other option but to seek assistance. As far as troubleshooting a brand new phone is concerned, this is as far as you go. Everything depends on how the technician sees the problem started.
We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. But rest assured we read every message we receive. None so far have worked but I held volume down and power and every few seconds it just kept vibrating on and off until I stopped holding down.
Not sure what to do and I need it tomorrow for school. Thank you SO much for this article! Luckily, it restarted but I held the power button down for closer to 20 seconds. Please confirm deletion.
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How to fix a Google Pixel 2 XL smartphone that won’t turn on [Troubleshooting Guide]
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For additional support, consult the Help Center. First, try holding down your phone's power button for seconds.
Learn more about turning on your Pixel. Important: If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen. If your phone still won't charge, turn on, start, or stay on, you can get help. Learn how to contact us. Google Help. Help Center Community Pixel Phone.
Turns on but immediately turns off. Use the charger and cable that came with your phone. To check that the charger and cable are working, try them with another device.
Check that the cable is securely connected to the charger and to your phone. Check that there's nothing in your phone's port, like dust or lint. Plug the charger into a wall outlet.