Car seat recall 201930.04.2021
Potential Problem: Together with the U. Though the product has not been sold since — and there is no record of injuries — any consumer currently using it should stop immediately. As part of the process to qualify for a refund or a voucher, you will need to follow the steps below aniene 2 provide proof of purchase and will need to remove a portion of the product and return it to Graco. The refund amount will be determined based on date of purchase in relation to the recall date of January 29, and proof of purchase.
To prove your date of purchase, you can provide certain documentation, including, for example, a purchase receipt, invoice, online confirmation order, proof of product registration, or a gift registry. We also require that you provide proof that the product was rendered unusable before receiving a refund. We will provide a way to upload the proof of purchase and will mail you a kit with instructions on returning the portion of the product to Graco.
Step 2: If your product is affected, you will order your recall kit by entering your contact information and uploading a proof of purchase file.
Step 3: When you receive the recall kit, review all materials. You will be instructed to cut out a portion of the product padding and mail it back to Graco using the envelope and pre-paid shipping label included in the recall kit. Aboutunits have been sold in the United States and about 1, in Mexico. Please note that fabric colors and designs may vary. The model number is printed on a label on one of the legs as shown below.
If your product is affected by this recall program. To receive a recall kit to qualify for a refund or voucher, please enter your contact information below and upload a file that shows proof of purchase. Acceptable forms for proof of purchase include, for example, a purchase receipt, invoice, online shipment notification, proof of product registration, or a gift registry. If you do NOT have proof of purchase, please select that option. You will be instructed to cut out a portion of the product padding and mail it back to Graco.
Please click here to see instructions for removing a portion of the padding. The refund amount will be determined based on date of purchase in relation to the recall date of January 29, and the ability to provide proof of purchase and return of the product padding in the recall kit.
Proof of purchase accepted includes actual purchase receipt, invoice, online order confirmation, registration card or gift registry. Here is the process:. How do I obtain a refund or voucher? Once you have completed the following steps you will receive your refund or voucher: Step 1: Verify that your product is affected by the recall. Verify your product is affected by the recall. Next Steps If your product is affected by this recall program.
So please make sure the information you enter is accurate and be sure to update it if it changes. Recalls bring the consumer's attention to a product condition that may need to be repaired, modified or replaced to help ensure child safety. Many times, a simple replacement part can improve performance of the product.
Below are links to active recalls for Evenflo products. Please click on any of the product names for more information and to determine if your Evenflo product is included.
If you have placed an order for a remedy kit in one of the above recalls, you can track your order online here. For questions about older recalls, please contact the Evenflo Parentlink Consumer Resource Center at or in Canada. Menu Evenflo Company, Inc.Best Convertible Car Seats of 2019 - Nuna, Clek, UPPAbaby, Diono, Britax, Peg Perego
Products A new level of baby gear. SensorSafe ultimate connectivity and peace-of-mind for parents. About Gold Evenflo Gold. About Evenflo There are lots of reasons to choose Evenflo Support manuals, parts, registration, install help, contact. Account login or register Support Manuals, Parts, Registration, Contact My Account US: Sale Search Catalog Search.
Search Catalog Search. Woodland Wonder Exersaucer Stationary Jumpers. Tiny Tropics Shop All. What is a Recall?One of the most crucial products used to keep your kids safe might not be so safe after all. In a statement to Romper, a representative for Graco said, "Over the past 60 years, safety has been and will continue to be our priority at Graco.
According to the National Highway Traffic Safety Administration, the faulty seat belts were first discovered during a routine test in January After the NHTSA conducted a follow-up test in April during which one other seat belt broke, Graco identified a single batch of seat belts associated with the failed tests, and initiated the recall.
The company is offering free replacement kits, but stated that "consumers may continue to use the My Ride 65 convertible car seats" until the kits are obtained. Convertible car seats, which can be used in either a rear-facing or forward-facing position, rose in popularity after a American Academy of Pediatrics policy statement advised parents to keep children in a rear-facing seat until age two.
The previous policy allowed for children to face forward once they'd reached 12 months and 20 pounds, and many rear-facing seats weren't designed for older babies, causing parents to worry that toddlers might be uncomfortable with the lack of leg room.
Convertible seats enabled parents to use the same seat throughout infancy and early childhood in a variety of configurations. Over 25, My Ride 65 car seats have been affected by the recall, but to date, no injuries have been reported as a result of the defective seat belts. Graco ranks among the best-selling convertible car seat manufacturers, and its Contender 65 model earned a top rating from Consumer Reports.A list of car seat recalls that are 10 or more years old is available HERE.
This list is updated by HSRC as soon as possible after recall notifications are announced. The recall list is divided into 2 section, each with its own index. The newer models list covers models manufactured in the last 10 years. The older models list covers models older than 10 years. Child restraints are required to have labels indicating the manufacturer, model name and number, and date of manufacture. A child restraint should not be used if its recall status cannot be determined because the model name, model number, date of manufacture or manufacturer is not available.
While best efforts are made to include a comprehensive list of all models and dates included in the recall, more detailed information should be obtained through the manufacturer.
The current model list includes car seat recalls from the past 10 years. The older model list includes recalls that are 10 or more years old. Find the manufacturer, model name, model number, and date of manufacture on the label of the child restraint.
Look to see if the seat is included in a recall either by using the index or by browsing recalls by manufacturer manufacturers are listed alphabetically.From: Transport Canada. To inform parents and caregivers about child car seat and booster seat safety, we publish both safety alerts and notices:.
For tips on using child car seats safely, refer to Choosing a child car seat or booster seat. Baby Trend infant car seats — warning labels. Britax base joint connectors. Designer 22 infant seat — potential separation from base. Designer 22 infant car seat installation using base and UAS belt. Evenflo Triumph Advance child restraint systems — English and French language labels. Expiry dates for Evenflo products.
Fisher Price Safe Voyage 3-in-1 — harness position clarification. Harmony Optyma 3-in-1 Deluxe car seats — product update. Peg Perego Primo Viaggio instructions. Sparco booster seat — missing expiry date and incorrect phone number. Ferrari Befix high back booster seats — shoulder belt guide routing instruction revisions. The First Years Pathway — incorrect minimum weight on packaging. How long are child car seats and booster seats safe?
Skip to main content Skip to "About this site". You can sort the child car seats alerts and notices by manufacturer. Each one specifies: the model or models affected the issue and the safety risk involved what to do to fix the problem For tips on using child car seats safely, refer to Choosing a child car seat or booster seat. Clek Oobr booster seats — non-compliance with flammability requirements Clek Inc.
Baby Trend infant car seats. Britax infant car seats — chest clip replacement. Britax B-Safe 35 infant car seats — carry handle reinforcement.Our number one goal is keeping your child safe.
Read on for important safety notices and updates. Diono is a leading designer and manufacturer of convertible car seats and other juvenile products. We are committed to improving safety for babies and young children. As the result of our rigorous quality control and ongoing product testing, we have established that certain car seats installed in a certain configuration result in a technical non-compliance and related safety concern.
Any other model or manufacture date is NOT affected by this voluntary recall. If you have an affected car seat, you should immediately contact our dedicated Customer Care team at this toll-free number for a Remedy Kit. The Remedy Kit includes a lap belt cushion for use in lap belt only installations, a new warning label, a replacement chest clip, and an instructional addendum.
If the convertible car seat is installed with only the lap belt, the child has an increased risk of a chest injury in the event of a crash.
If the convertible seat is installed with only the lap belt, the child weighs over 65 pounds, and the tether is not used, the child has an increased risk of head injury in the event of a crash. There have been no reported injuries or deaths associated with these configurations. The Diono Safety Team is ready to assist with any concerns, questions, and inquiries from parents, customers, or advocates who need our support during this voluntary recall.
Please use the form above or you may call our toll-free number at We are committed to improving safety for babies and young children traveling in cars.
As the result of our rigorous quality control and ongoing product testing, we have established that if our convertible car seats are installed forward-facing in vehicles with lap belt ONLY Type 1 without the top tether attached, it crosses into technical non-compliance. You may be affected by this voluntary recall. If you are using our convertible car seat forward-facing with the 5-point harness, AND without top tether attached, AND your child is above 65 pounds, you may be affected by this voluntary recall.
If you are using our convertible car seat forward-facing with the 5-point harness, installed with a lap belt ONLY, AND without top tether attached, you may be affected by this recall. To help determine if you are affected by this recall, please answer the following questions:.
If the answer is NO, you may be affected by this voluntary recall. Now answer the following questions to determine if you are affected by this recall:. A Is your convertible car seat installed forward-facing with the lap belt only, or lap-shoulder belt, with NO top tether attached?
If the answer is YES, you ARE affected by this recall and you should immediately reinstall your seat with the top tether attached or switch to belt positioning booster mode.
B Is your convertible car seat installed forward-facing with the lap belt only, or lap-shoulder belt, with top tether attached? My child is over 65 pounds and is NOT using the 5-point harness, but is using the adult lap-shoulder belt in belt positioning booster mode. B Is your convertible car seat installed forward-facing with the lap belt only AND with the top tether attached?Every vehicle has a unique VIN.
Enter a VIN to learn if a specific vehicle needs to be repaired as part of a recall. You have been redirected to this page because NHTSA's VIN search tool may be experiencing intermittent disruption due to routine maintenance, slow manufacturer response or heavy traffic to this page. To ensure you get the important information you are seeking, you can click on the appropriate vehicle maker below to go to its VIN search tool. You can also contact our Vehicle Safety Hotline at for assistance.
We apologize for any inconvenience and thank you for your patience. Look on the lower left of your car's windshield for your character Vehicle Identification Number. Your VIN is also located on your car's registration card, and it may be shown on your insurance card. Your complaint fuels our work. Learn about the different steps that lead to recalls and safer vehicles.
NHTSA issues vehicle safety standards and requires manufacturers to recall vehicles and equipment's that have safety-related defects. Your complaint will be added to a public NHTSA database after personally identifying information is removed. If the agency receives similar reports from a number of people about the same product, this could indicate that a safety-related defect may exist that would warrant the opening of an investigation. Report a problem with your vehicle, tires, car seats or other equipment.
We review every problem as we work to keep our roads safe. NHTSA reviews filed complaints from vehicle owners and other information related to alleged defects to decide whether to open an investigation.
NHTSA conducts an analysis of any petitions calling for defect investigations. If the petition is denied, the reasons for the denial are published in the Federal Register.
NHTSA opens an investigation of alleged safety defects. A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Most decisions to conduct a recall and remedy a safety defect are made voluntarily by manufacturers prior to any involvement by NHTSA.
Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle.
View the Recall Report. Recalls Spotlight monitors high-profile recalls and offers consumers resources to find and address vehicle recalls. Manufacturers will notify registered owners by first class mail within 60 days of notifying NHTSA of a recall decision. Manufacturers should offer a proper remedy to the owner. NHTSA will monitor each safety recall to make sure owners receive safe, free, and effective remedies from manufacturers according to the Safety Act and Federal regulations.
When you receive a notification, follow any interim safety guidance provided by the manufacturer and contact your local dealership to fix the recalled part for free.
The Steps From Complaint To Recall
Skip to main content. United States Department of Transportation. Report a Problem. Toggle navigation Homepage. What happens to my complaint? From your complaints to recall campaigns NHTSA issues vehicle safety standards and requires manufacturers to recall vehicles and equipment's that have safety-related defects.
Example of Complaints. Report a safety problem. View monthly investigation reports. Go to search by VIN. The latest updates on Takata recalls Recalls Spotlight monitors high-profile recalls and offers consumers resources to find and address vehicle recalls.
Takata Recall Spotlight.